Our payment methods
All payment methods are 100% secure and we offer several payment methods to complete your order online. The ent...
Is my data protected when I pay by credit card?
We work with Crédit Agricole, our partner who offers you 100% secure payment methods. You can enter your bank details at any time.
Can I place my order by phone?
Yes, of course, your order can be placed over the Internet or by telephone on 04 82 53 76 16. Our team will be happy to answer any questions you may have!
How do I place an order?
- On our website 24/7 You can create your account on our website to place your order and track your parcel for delivery. - By phone
Can I pay in instalments?
Yes, you can pay in 3 or 4 instalments free of charge by Visa / Mastercard. To do this, you need to validate your order by choosing the payment method...
How do I download my invoice?
Your invoice is available in your My Account area. Simply go to "Order History" and click on ".pdf".
My payment didn't work but I received an order confirmation. What should I do?
This is normal as you receive an automatic order confirmation by email but we have not received your payment. You can check the status of your...
Will I receive an order confirmation by email?
Yes, as soon as we receive payment for your order you will receive an order confirmation by email with the invoice attached. You can...