How the after-sales service works

All warranty-related after-sales service requests are handled directly by our customer service department:

By telephone on 04 82 53 76 18
By e-mail to : [email protected]
By live chat with us

You can also go directly to your My Account space to set up your request. Your request will be processed as quickly as possible. If your product doesn't work, please read the manual again, and follow the instructions on the Troubleshooting page. If the malfunction persists, please contact our customer service team, who will be happy to help.