What is the money-back guarantee?

Kokko offers you a 30-day money-back guarantee (from receipt of your parcel) to return your products if you are not satisfied.

Once you have received your package, if for any reason you are not satisfied with the product, simply contact our customer service department by telephone on +33 (0) 4 82 53 76 13 (not surcharged) or via the contact form.

Your order will be refunded within 24 hours of receipt of the returned package.