Product warranty

At Kokko, your satisfaction is our priority. That's why we support you throughout the product warranty period, and beyond. Our after-sales service is highly responsive, so you can call on them whenever you need to, and they'll get back to you as soon as possible.

The warranty covers any type of malfunction or problem that may be detected on a product. As our showroom is based in Lyon, we can quickly send you a spare part.

We offer a 30-day money-back guarantee. If you are not completely satisfied with our products, you can contact our after-sales service and return them to us. Your order will be refunded within 24 hours of receipt of the returned package.

Kokko ceramic structure: Lifetime warranty

Other Kokko parts: 20 years on all parts

Stainless steel cart: 5 years

Metal cart: 5 years

Wooden cart: 2 years

Other products: 2 years