-
My account 3
-
General terms and conditions and legal notice 3
-
Warranties and after-sales service 4
-
Order / Payment 8
-
Transport and delivery 20
-
Kokko maintenance 4
Home
Help Centre
Order / Payment
My payment didn't work but I received an order confirmation. What should I do?
My payment didn't work but I received an order confirmation. What should I do?
This is normal as you receive an automatic order confirmation by email but we have not received your payment.
You can check the status of your order as "payment error" in your "Order History".
You can reorder by clicking on "Reorder" in your"Order History".
esc